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How to Talk So Your Dog Will Listen

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New Orleans. . . Does your dog seek refuge long before the first rumble of thunder? Are jingling keys enough to send your puppy over the edge? Is your cocker spaniel using your favorite aunt as a spring board?
Now, for the important question: Are you effectively communicating with your four-legged friend? Much like children who need direction from their parents, dogs require training and understanding from their owners. They don't innately know right from wrong or what is expected of them. There's no quick fix for undesired or just plain bad behavior, say veterinary and animal behaviorists, but there are many success stories.
"Most dog-person relationships are re-affirmed by exchanging communicative signals," John Wright, PhD, said at the 136th annual convention of the American Veterinary Medical Association (AVMA) in New Orleans, July 10-14.
"Dogs, as well as people, need to learn which canine signals and behaviors are associated with dominant and subordinate roles," he said. Dr. Wright, a certified applied animal behaviorist and psychology professor at Mercer University in Macon, Ga, presented "Canine Communicative Behavior and the Development of Role- Relationships." He has also recently authored a book, The Dog Who Would Be King: Tales and Surprising Lessons from a Pet Psychologist.
To have a successful relationship with their pets, owners have to put themselves in their dog's paws. "Interpretation of a dog's emotional state, such as anger, fear, or excitement, is based on recognition of visual signals, or what a dog does with his ears, tail, eyes, and other parts of his body," Dr. Wright says. An owner's awareness of these signs helps determine what the dog will do next.
"In many cases, a dog's behavior can be managed through a reward-and- punishment system," said Gary Landsberg, DVM, a small animal practitioner in Ontario, Canada, and one of 20 board-certified veterinary behaviorists in North America. "Positive reinforcement can enhance a pet's trainability. If traditional punishment is too strong, a pet may fear the owner or even become aggressive. If it is too weak, the problem behavior may actually be reinforced."
Punishing a pet physically is never advocated because of the potential for injury to a pet or owner and, as Dr. Landsberg says, it could also lead to fear of the owner. Conventional correction methods involve verbal commands, leash training, or audible deterrents, such as an air horn or shake can. Today, owners have a myriad of creative products available for behavior control, from ultrasonic trainers to remote-control motion detectors and citronella spray collars to an artificial arm and hand that is used to assess a dog's response to physical handling.
A few behaviors are treatable only to a certain extent, such as in the case of territorial barking, a strong, in-bred trait that is difficult to deter and often inadvertently encouraged by owners who want a watch dog.
"There are many unrealistic expectations out there on the part of the owner," said Sharon Crowell-Davis, DVM, PhD, a board-certified veterinary behaviorist at the University of Georgia Veterinary Teaching Hospital. "Many people want a protective dog that can read fine nuances. What they've got is a dog that goes berserk, one that barks at everyone who goes by and tries to bite the daughter's boyfriend or the bridge club member."
Behavior modification, Dr. Crowell-Davis says, can result in an obedient, controllable dog that is likely to react to a truly dangerous situation.
"All dogs can be trained, so long as they have normal functions," said Dr. Crowell-Davis. But who hasn't heard the adage, "you can't teach an old dog new tricks"? Age, in and of itself, isn't a factor in dog training, she says, citing the case of Prince, a 12-year-old dog that learned to understand hand signals as he was going deaf.
"The ability to learn is tremendous, for both animals and people," Dr. Crowell-Davis said. "Would you tell a 40- to 50-year-old person that there's no point in learning?"
At times, dogs have to "unlearn" their behaviors. To treat thunder phobia, Dr. Crowell-Davis commonly recommends a desensitization and counter-conditioning approach using a realistic tape recording of a thunderstorm. The owner plays with the dog or gives it treats while the recording is played at a very low level. If the dog shows any fear or anxiety, the owner's activities stop immediately. This continues for many sessions, until the dog eventually learns to remain calm while the thunderstorm tape is played loudly.
"Animal behaviorists treat the fear," Dr. Crowell-Davis said. "If we're able to stop a dog from being afraid, then we can prevent the behaviors that are a consequence of being afraid."
Another avenue in behavior modification is operant conditioning, wherein a dog is affected by the immediate consequences of his behavior. A dog that likes to jump on visitors should be told to "sit" and then be petted or given a treat. The act of jumping, according to Dr. Wright, is a sign that a dog wants to interact socially. The dog knows that jumping is an attention getter that will elicit some form of contact, even if the result is just being pushed down.
What if a dog can't bear to be separated from his owner and has an anxiety attack at the sound of jingling keys? Simple, says Dr. Crowell-Davis. The owner has to repeatedly pick up the keys and jangle them while staying at home, but pick up the keys quietly when he plans to leave.
"How a pet responds to each method or product," Dr. Landsberg said, "depends on its character makeup, previous experiences, sensitivity to the stimulus, and motivation to perform the behavior. Timing and consistency are essential in behavior management, no matter what techniques are used."
The AVMA is a professional organization of more than 62,000 veterinarians. More than 300 seminars were presented during the 136th annual convention, which is one of the largest gatherings of veterinarians in North America. The next annual convention, "Pioneering the New Millennium," will be in Salt Lake City, July 22-26, 2000.

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